This practical guide helps organisations choose the right 360° feedback supplier. It outlines common pitfalls, explains what makes an effective survey design and presents 12 essential questions to ensure your programme aligns with strategy, culture and delivers meaningful, sustainable impact.

This paper shows how to make 360° feedback genuinely developmental. Using neuroscience and the SCARF model, it explains how to reduce defensiveness, protect trust and turn insight into action through coaching, strong process design and practical “if–then” implementation planning.

This short video for users provides a broad introduction to the world of 360° feedback.

What really works when it comes to 360°? When should Best Practice be followed to the letter? When is it actually best to do the exact opposite of what is ‘recommended’?

It is easy to have HR data accumulating for different purposes and taking you and your people in a range of different directions. This paper describes how you can answer business-critical questions and make a positive and strategic impact by looking beyond your data.

Competency frameworks help you assess behaviours and performance, and provide a structure and framework for all your HR processes. This paper aims to present design methods, processes and insights to help you set up and develop an effective competency framework.

CEO Elva Ainsworth, one of the UK’s leading practitioners and trainers in the field of 360 degree feedback, shares unique and powerful methods for delivering 360 in her book.

A short clip setting out 5 golden rules to follow for a successful 360, for instance putting employees in the driving seat and ensuring the 360 is current and relevant.

This free guide has been written specially to advise and guide you on the What, Who, How and When of setting up and running a successful 360 programme.