Meet the team

Expert judgement, end to end

High-quality 360 feedback relies on more than good coaching alone. It requires expertise in design, analysis, technology, communication and delivery — as well as skilled interpretation and support.

Our work is shaped by a multidisciplinary team that includes psychologists, experienced coaches, survey designers, analysts, technologists and client service specialists. Together, they bring deep experience of working with leaders, professionals and teams in complex organisational environments.

Each role contributes specialist judgement at different points in the process, ensuring feedback is accurate, ethical, well-communicated and used responsibly. This collective expertise is what allows us to deliver 360 feedback that people trust — and that organisations can use with confidence.

Different expertise. One shared commitment to thoughtful, responsible feedback.


Global coaching & consulting partnerships

TI is proud to partner with Sheridan Worldwide and Pluribus Global, extending our international reach and strengthening the depth of expertise available to our clients worldwide.

Sheridan Worldwide delivers high-impact executive coaching that challenges leaders to be at their very best. Their coaching spans all organisational levels — from Board and Executive Committee members to senior leaders, managers and high-potential talent. Sheridan’s global coaching faculty operates across regions and cultures, coaching in multiple languages including English, French, German, Spanish, Italian, Arabic and more. Their coaches bring deep cross-cultural awareness, enabling them to work effectively with international leaders navigating complex global environments.

Pluribus Global is a specialist global consultancy boutique focused on diversity, equity and inclusion strategy, programmes and organisational dynamics. With more than 20 years’ experience designing and implementing inclusion strategies across major international organisations, Pluribus is recognised as a leader in the DEI field. Their work combines strategic insight with cultural intelligence, supporting organisations to embed inclusion meaningfully across diverse geographies and workforces.

Together, these partnerships allow TI to deliver world-class coaching and consulting support across languages, cultures and markets.

Alex Gunby

Associate Consultant

Loves hiking, climbing and swimming with his family, and obsessively cycles

WIth a doctorate in Statistics, Alex started his career as an environmental consultant. He then spent over 20 years leading transformation and change in the telecoms industry before becoming an executive coach and leadership development facilitator. Alex cares deeply about supporting people to grow, build confidence and reach their potential.

Ali Langley

360 Solution Manager

Mother of two boys, who loves home life and the outdoors with her family

Ali joined the team in 2024 as Solution Manager, managing the design and build of 360 surveys and reports and the enhancement of existing products. Ali has an eye for detail and supports the team with the creation and amendment of items and survey questions. Alongside project delivery, Ali supports the Bureau support team, ensuring our clients receive excellent support and account management.
Prior to Ti, Ali worked within Internal communications and employee engagement, specialising in project delivery and account management.

Caroline Katz

Principal Consultant

Mother, student, yogi and optimist

Following her Psychology degree she worked at American Express to support the introduction of their global 360 degree feedback process.  During her 20-year career she has worked across sectors and both as an internal and external consultant, focusing on leadership assessment and development.  She is passionate about supporting individuals to enhance their self-awareness and professional growth to help them realise more of their potential.

Colin Barnes

Associate Consultant

Songwriter, guitarist, marathon runner

With degrees in Materials Science and Organisational Psychology, after learning his trade at Legal & General and Diageo, he spent the next 30 years in business psychology consulting including 7 years as a senior leader at SHL.  He is an acknowledged expert in leadership assessment processes and techniques.  As a coach, he strives to enable leaders to appreciate their unique contribution through talent engineering interventions that allow them to achieve their potential.

Dr Ann Terry

Associate Consultant

Passionate about life, learning and her three teenagers

After completing her PhD exploring the link between psychological and physical wellbeing, Ann went on to hold several leadership positions. Whilst in the NHS she managed a range of diverse teams and capital portfolios. Since the late 90s she has worked as a coach and development consultant helping individuals and teams increase their levels of engagement, leadership impact and joie de vie.

Dr Antonia Lewis-Iley

Principal Associate

Marathon runner, lego enthusiast, theatre lover and mum of two daughters

A Chartered Psychologist and Coaching Psychologist, Antonia completed her degree, Masters and PhD in Occupational Psychology. Her PhD research, completed at the Chinese University of Hong Kong, was on the topic of the performance management of virtual workers. She has spent the majority of her 30-year career living and working internationally, for companies including KPMG Consulting, Shell International, Marks & Spencer plc and SHL. She is passionate about partnering with individuals and organisations to help them maximise their potential.

Dr John Mahoney-Phillips

Principal Associate

Potter, crime fiction enthusiast and lover of the southwest Wales coast.

A PhD in Occupational Psychology and deep experience as a board-level advisor, John has led global talent, leadership and learning strategy for top organisations across financial, tech, and professional services sectors. Renowned for pragmatic, commercial talent solutions and leadership frameworks, he draws on deep expertise in executive transitions, assessment. coaching, 360 feedback, and organisational change. His practical, people-focused approach helps leaders—and their businesses—thrive in transformation.

Jo Traves

Associate Consultant

Julia Cater

Associate Consultant

Loves bellringing, music, the Cumbrian fells and her daughters

With a Masters in HR Management, Julia has a wide variety of experience in Human Resources and leadership development flexing between global corporates to SMEs, investment banking, manufacturing to public sector in the UK, US, Germany and Japan.  She enjoys designing appraisal, feedback and 360 tools, and coaching individuals.  Throughout her work, she excels in pragmatic and elegantly simple approaches which provide clarity to help people grow.

Lisa Swiatek

Associate Consultant

Neil Thomson

Principal Consultant

Swimmer, film-buff and father of two

Before qualifying as a psychologist he spent a brief period in the offshore oil industry.  Neil started his professional career in BT’s internal consultancy group where he spent eight years before moving to SHL for another eight years.  He takes real joy in designing competency frameworks, leadership assessment and development processes, and coaching senior managers.

Elva Ainsworth

Founder and Managing Director

Artist, church bellringer and singer

With a background in psychology, Elva has worked with 360-degree feedback since its early emergence in the 1990s. Her career began in HR before moving into business psychology consulting at SHL, including two years with SHL USA, where she was closely involved in the early development and application of online 360 feedback.

In 2001, she founded Talent Innovations with a commitment to making 360 feedback genuinely transformational. Elva is the author of two books on 360-degree feedback and is known for combining psychological rigour with thoughtful design, ethical practice and a particular passion for supporting senior women to build integrated, fulfilling careers.

Karen Smith

Client Operations Director

Swimmer, dancer and mother of one

With over 20 years of experience in a client-facing role and a background in software business analysis and business development, Karen has a wealth of experience to bring to our customers. She has a CIM post graduate degree in marketing and has worked across many global prestigious brands to deliver market leading projects. Karen is driven by a natural desire to provide high standards of customer service, which she always delivers in a personable and warm way.

Kate Oliver

Principal Consultant

Music lover and mother

Since completing her psychology degree, Kate has been working as a leadership, talent and OD consultant for over 20 years. She is a Chartered Business Psychologist, whose experience includes six years at SHL (in the UK and Australia), where she and Elva first worked together, and seven years running her own consulting business. Kate's passion is for working with leaders to increase their awareness so that they can successfulyy lead themselves, their people and their businesses.

Nick Allen

Principal Consultant

Swimmer and environmentalist

With a master's degree in environmental physics, Nick's early career was in environmental testing. Despite a life-long passion for the outdoors and all things scientific, Nick re-qualitifed in psychology and started working with psychometric and 360 data in the mid-90's. Working with a wide range of clients, he has been able to refine his coaching and facilitation approach. Nick loves coaching young talent and those with latent potential, whether managersor executives.

Partnering with brands across the globe

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